Privacy Policy

Introduction

This Privacy Policy describes how grammoro (grammoro Unlimited Liability Company) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring transparency in how we handle your data. When you visit our website and explore information about walking paths, park strolls, and heritage sites, we may collect certain information to enhance your experience and provide better services.

Who We Are

We operate a website dedicated to promoting serene walking experiences and heritage exploration in beautiful natural settings. We serve as the data controller for any personal information collected through our website. Our primary purpose is to share information about walking trails, park amenities, and cultural sites, ensuring visitors can make informed decisions about their leisure activities.

Information We Collect

We collect information in several ways:

• Contact Form Data: If you submit a contact form, we collect your name, email address, phone number, and message content.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on pages, and your device type.
• Cookie Data: We use cookies to track your preferences, login status, and browsing behavior to improve your experience.
• Location Data: We may collect general location information if you enable location services, helping us provide relevant park and trail information.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you submit contact forms or enable cookies, you consent to data processing.
• Legitimate Interests: We process data to improve our website functionality, security, and user experience.
• Legal Obligations: We may process data to comply with applicable laws and regulations.

In all cases, we only collect and process data that is necessary for the stated purposes.

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and providing customer support.
• Personalizing your browsing experience and content recommendations.
• Improving website functionality, design, and performance.
• Analyzing user behavior to enhance our services.
• Ensuring website security and preventing fraud or unauthorized access.
• Sending occasional updates about new trails, events, or park information (only with your consent).

We never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Data Retention

We retain your personal information only as long as necessary for the purposes stated in this policy. Specific retention periods are:

• Contact Form Messages: Retained for up to 24 months after your last interaction, then securely deleted.
• Analytics and Cookie Data: Retained for up to 12 months, after which it is automatically removed from our systems.
• Server Logs: Retained for up to 12 months for security and troubleshooting purposes.
• Account Data: Retained as long as your account is active; deleted within 30 days of account closure.

You may request deletion of your data at any time, subject to legal obligations.

Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can correct any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data, subject to legal limitations.
• Right to Restrict Processing: You can limit how we use your information in certain circumstances.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to certain types of data processing.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track website usage. We use both essential cookies (required for website functionality) and analytics cookies (to understand user behavior). You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. Our cookie practices are detailed in our separate Cookie Policy available on our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security assessments. However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials you create.

Third-Party Services

Our website may integrate with third-party services such as analytics platforms and content delivery networks. These services may collect and process data according to their own privacy policies. We are not responsible for their data handling practices. We encourage you to review the privacy policies of any third-party services you interact with through our website. We only use third-party services that maintain appropriate data protection standards.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such information and take steps to cease collection from that individual. Parents or guardians who believe their child has provided information to us should contact us immediately.

International Data Transfers

Your personal information may be processed and stored in Lithuania and other countries where we operate. These countries may have different data protection laws than your home country. By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We ensure that all international transfers comply with applicable data protection regulations.

Supervisory Authority

You have the right to lodge a complaint with the competent data protection authority if you believe we have violated your rights. In Lithuania, the relevant authority is the State Data Protection Inspectorate. You can contact them if you have concerns about our data processing practices or wish to file a formal complaint regarding how we handle your personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. Your continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.